On this page there’s 13 highlights (premium only) outlining what John Lewis are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 201 ‘my account’ drop-down examples.)

The screenshot was taken on September 13, 2021 and depicts John Lewis’ ‘My Account’ Drop-Down. In total, we’ve reviewed 56 of John Lewis’ page designs. To see them all, visit the full John Lewis UX case study.