On this page there’s 6 highlights (view in Baymard Premium) outlining what Debenhams are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 288 ‘my account’ drop-down examples.)

The screenshot was taken on September 10, 2021 and depicts Debenhams’ ‘My Account’ Drop-Down. In total, we’ve reviewed 51 of Debenhams’ page designs. To see them all, visit the full Debenhams UX case study.