Also referred to as: Package Tracking
What’s this? Here you’ll find 151 “Order Tracking Page” full-page screenshots annotated with research-based UX insights, sourced from Baymard’s UX benchmark of 256 e-commerce sites. (Note: this is less than 1% of the full research catalog.)
Our quantitative study of what Account & Self-Service features are most important to users shows that the order-related features generally dominate what users use their e-commerce account for; that is, order tracking, returns, order history, receipts and invoices, and editing or cancelling orders. It’s understandable that order tracking is the primary reason why users visit the accounts area of e-commerce sites: users have recently placed an order and want to ensure that everything’s on track for the delivery.
More ‘Order Tracking Page’ Insights
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