On this page there’s 3 highlights (view in Baymard Premium) outlining what John Lewis are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 139 order tracking page examples.)

The screenshot was taken on December 22, 2018 and depicts John Lewis’ Order Tracking Page. In total, we’ve reviewed 60 of John Lewis’ page designs. To see them all, visit the full John Lewis UX case study.