On this page there’s 1 highlight (premium only) outlining what Sears are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 52 ‘Accounts & Self-Service: Order Returns’ design examples.)

The screenshot was taken July 18, 2018 and depicts Sears’ Order Returns. In total, we’ve reviewed 50 of Sears’ design elements. To see them all, visit the full Sears UX case study.