On this page there’s 1 highlight (premium only) outlining what Overstock are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 52 ‘Accounts & Self-Service: Order Returns’ design examples.)

The screenshot was taken July 24, 2018 and depicts Overstock’s Order Returns. In total, we’ve reviewed 37 of Overstock’s design elements. To see them all, visit the full Overstock UX case study.