On this page there’s 11 highlights (premium only) outlining what Williams Sonoma are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 52 ‘Accounts & Self-Service: Order Returns’ design examples.)

The screenshot was taken December 16, 2018 and depicts Williams Sonoma’s Order Returns. In total, we’ve reviewed 47 of Williams Sonoma’s design elements. To see them all, visit the full Williams Sonoma UX case study.