On this page there’s 11 highlights (view in Baymard Premium) outlining what Williams Sonoma are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 130 order returns examples.)

The screenshot was taken on December 16, 2018 and depicts Williams Sonoma’s Order Returns. In total, we’ve reviewed 58 of Williams Sonoma’s page designs. To see them all, visit the full Williams Sonoma UX case study.