On this page there’s 5 highlights (premium only) outlining what Apple are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 52 ‘Accounts & Self-Service: Order Returns’ design examples.)
The screenshot was taken January 29, 2019 and depicts Apple’s Order Returns. In total, we’ve reviewed 32 of Apple’s design elements. To see them all, visit the full Apple UX case study.