On this page there’s 4 highlights (premium only) outlining what Dell are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 52 ‘Accounts & Self-Service: Order Returns’ design examples.)

The screenshot was taken February 18, 2019 and depicts Dell’s Order Returns. In total, we’ve reviewed 49 of Dell’s design elements. To see them all, visit the full Dell UX case study.