On this page there’s 4 highlights (premium only) outlining what Ann Taylor are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 52 ‘Accounts & Self-Service: Order Returns’ design examples.)

The screenshot was taken February 14, 2019 and depicts Ann Taylor’s Order Returns. In total, we’ve reviewed 42 of Ann Taylor’s design elements. To see them all, visit the full Ann Taylor UX case study.