What’s this? Here you’ll find 262 “Mobile: Billing Address” full-page screenshots annotated with research-based UX insights, sourced from Baymard’s UX benchmark of 93 ecommerce sites. (Note: this is less than 1% of the full research catalog.)
The billing address fields during the mobile checkout are on B2C ecommerce sites ideally completely hidden and defaulted to “be the same as the shipping address”. While we in testing observe this to be important in desktop checkouts, it’s critical in mobile checkouts, due to users’ lack of page overview. When not hidden by default we observe mobile users who start retyping their address — a behavior particular taxing on the small and error-prone touch keyboard.
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