On this page there’s 17 highlights (view in Baymard Premium) outlining what JCPenney are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 245 billing address examples.)

The screenshot was taken on August 9, 2024 and depicts JCPenney’s Billing Address. In total, we’ve reviewed 59 of JCPenney’s page designs. To see them all, visit the full JCPenney UX case study.