Netflix UX Case Study
This is a case study of Netflix’s ecommerce user experience (UX) performance. It’s based on an exhaustive performance review of 231 design elements. 318 other sites have also been benchmarked for a complete picture of the ecommerce UX landscape.
Netflix’s overall ecommerce UX performance is xxxx xx xxxxxxxxx xxxxxx xx xxxx xx xxxx xx-xxxx xxxxxx xx xxxxxxxxxx, xxx xxxxxxxxx xx xxxxxxxxx xxxxxx xx xxxxxxx xx xxxxxxx xxxxxxxx & xxxxxxxxx xxxxxxxxxxx Upgrade to access Netflix’s case study.
First benchmarked in December 2021 and reviewed once in July 2024.
Performance: upgrade
URL: netflix.com
UX Award Winner (see all):
Digital Subscriptions & SaaS (mobile)Top 1%
Netflix’s UX Performance upgrade
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To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.
Netflix’s Desktop Web Ecommerce Design
11 pages of Netflix’s ecommerce site, marked up with 72 best practice examples:
Netflix’s Mobile Web Ecommerce Design
11 pages of Netflix’s ecommerce site, marked up with 78 best practice examples:
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See all 424 articles in the full public archive.