This is a usability benchmark of the checkout process of 150 top e-commerce sites.
You’re currently navigating by checkout step (Billing address). You can also navigate by case studies.
In this checkout step there's 1 highlight (pro only) outlining what Amazon are doing right and wrong. The screenshot was taken March 28, 2012 and depicts Amazon's Billing address.
In total, 8 of Amazon's checkout steps have been benchmarked across 63 usability guidelines from the E-Commerce Checkout research study. See full Amazon case study.
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