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This is a usability benchmark of the checkout experience of 150 major e-commerce sites. You’re currently navigating by page design (Billing address). You can also navigate by site reviews.
On this page there’s 13 highlights (pro only) outlining what Macy’s are doing right and wrong. The screenshot was taken March 12, 2012 and depicts Macy’s' Billing address.
In total, 6 Macy’s page designs have been benchmarked across 63 usability guidelines from the Checkout Process research study. See full Macy’s case study.
