On this page there’s 4 highlights (premium only) outlining what Macy’s are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 23 ‘Checkout: Store Pickup’ design examples.)

The screenshot was taken May 27, 2019 and depicts Macy’s Store Pickup. In total, we’ve reviewed 42 of Macy’s design elements. To see them all, visit the full Macy’s UX case study.