On this page there’s 4 highlights (view in Baymard Premium) outlining what Lowe’s are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 130 order returns examples.)

The screenshot was taken on October 25, 2023 and depicts Lowe’s Order Returns. In total, we’ve reviewed 83 of Lowe’s page designs. To see them all, visit the full Lowe’s UX case study.