On this page there’s 8 highlights (premium only) outlining what Crate & Barrel are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 52 ‘Accounts & Self-Service: Order Returns’ design examples.)
The screenshot was taken November 30, 2018 and depicts Crate & Barrel’s Order Returns. In total, we’ve reviewed 44 of Crate & Barrel’s design elements. To see them all, visit the full Crate & Barrel UX case study.