Crate & Barrel’s E-Commerce UX

This is a case study of Crate & Barrel’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 543 design elements. 249 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.

Crate & Barrel’s overall e-commerce UX performance is decent. Crate & Barrel has decent performances across the board with neither any great nor any broken performances.

First benchmarked in April 2012, and reviewed 27 times since then, most recently in July 2024.


UX Award Winner (see all):

Cart & Checkout (desktop)Top 1%

Accounts & Self-Service (mobile)Top 1%

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Overall UX Performance

889 Guidelines · Performance:

Desktop Web

265 Guidelines · Performance:

Mobile Web

276 Guidelines · Performance:

Mobile App

348 Guidelines · Performance:

138 Major E-Commerce Sites
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To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.

The scatterplot you see above is the free version we make public to all our users. If you wish to dive deeper and learn about each guideline and even review your own site you’ll need to get premium access.