This is a case study of Crate & Barrel’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 863 design elements. 213 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.
Crate & Barrel’s overall e-commerce UX performance is decent. Notably, Crate & Barrel’s UX performance is impeded by mediocre Product Lists & Filtering and Homepage & Category.
First benchmarked in April 7, 2012, and reviewed 26 times since then, most recently December 12, 2022.
Overall UX Performance
866 Guidelines · Performance:
482 Guidelines · Performance:
Homepage & Category
54 Guidelines · Performance:
47 Guidelines · Performance:
Product Lists & Filtering
90 Guidelines · Performance:
96 Guidelines · Performance:
Cart & Checkout
130 Guidelines · Performance:
38 Guidelines · Performance:
Order Tracking & Returns
27 Guidelines · Performance:
384 Guidelines · Performance:
To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.
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31 pages of Crate & Barrel’s e-commerce site, marked up with 338 best practice examples:
24 pages of Crate & Barrel’s e-commerce site, marked up with 284 best practice examples:
21 pages of Crate & Barrel’s e-commerce site, marked up with 242 best practice examples:
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