On this page there’s 12 highlights (premium only) outlining what Best Buy are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 52 ‘Accounts & Self-Service: Order Returns’ design examples.)
The screenshot was taken December 16, 2018 and depicts Best Buy’s Order Returns. In total, we’ve reviewed 45 of Best Buy’s design elements. To see them all, visit the full Best Buy UX case study.