On this page there’s 12 highlights (view in Baymard Premium) outlining what Best Buy are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 130 order returns examples.)

The screenshot was taken on December 16, 2018 and depicts Best Buy’s Order Returns. In total, we’ve reviewed 80 of Best Buy’s page designs. To see them all, visit the full Best Buy UX case study.