On this page there’s 8 highlights (premium only) outlining what H&M are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 52 order returns examples.)
The screenshot was taken on January 6, 2019 and depicts H&M’s Order Returns. In total, we’ve reviewed 47 of H&M’s page designs. To see them all, visit the full H&M UX case study.