On this page there’s 8 highlights (premium only) outlining what ASOS are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 52 ‘Accounts & Self-Service: Order Returns’ design examples.)

The screenshot was taken December 23, 2018 and depicts ASOS’s Order Returns. In total, we’ve reviewed 27 of ASOS’s design elements. To see them all, visit the full ASOS UX case study.