This is a usability benchmark of the filtering and sorting experience of 50 major e-commerce sites.
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On this page there's 1 highlight (pro only) outlining what J.C. Penney are doing right and wrong. The screenshot was taken February 5, 2015 and depicts J.C. Penney's Product Page.
In total, 4 of J.C. Penney's pages have been benchmarked across 93 usability guidelines from the E-Commerce Product Lists research study. See full J.C. Penney case study.
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