This is a usability benchmark of the checkout process of 150 top e-commerce sites.
You’re currently navigating by checkout step (Shipping address). You can also navigate by case studies.
In this checkout step there's 9 highlights (pro only) outlining what Lowe's are doing right and wrong. The screenshot was taken March 29, 2012 and depicts Lowe's Shipping address.
In total, 5 of Lowe's checkout steps have been benchmarked across 63 usability guidelines from the E-Commerce Checkout research study. See full Lowe's case study.
© 2017 Baymard Institute
US: +1 (415) 315-9567
EU: +45 3696 9567