On this page there’s 4 highlights (view in Baymard Premium) outlining what Lowe’s are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 474 ‘my account’ drop-down examples.)

The screenshot was taken on January 7, 2026 and depicts Lowe’s ‘My Account’ Drop-Down. In total, we’ve reviewed 87 of Lowe’s page designs. To see them all, visit the full Lowe’s UX case study.