On this page there’s 2 highlights (view in Baymard Premium) outlining what Lowe’s are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 303 ‘my account’ drop-down examples.)

The screenshot was taken on November 29, 2018 and depicts Lowe’s ‘My Account’ Drop-Down. In total, we’ve reviewed 83 of Lowe’s page designs. To see them all, visit the full Lowe’s UX case study.