On this page there’s 13 highlights (premium only) outlining what Marks & Spencer are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 43 ‘Accounts & Self-Service: ‘My Account’ Drop-Down’ design examples.)

The screenshot was taken January 4, 2019 and depicts Marks & Spencer’s ‘My Account’ Drop-Down. In total, we’ve reviewed 29 of Marks & Spencer’s design elements. To see them all, visit the full Marks & Spencer UX case study.