On this page there’s 13 highlights (view in Baymard Premium) outlining what Marks & Spencer are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 257 ‘my account’ drop-down examples.)

The screenshot was taken on January 4, 2019 and depicts Marks & Spencer’s ‘My Account’ Drop-Down. In total, we’ve reviewed 80 of Marks & Spencer’s page designs. To see them all, visit the full Marks & Spencer UX case study.