On this page there’s 4 highlights (view in Baymard Premium) outlining what Lowe’s are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 288 ‘my account’ drop-down examples.)

The screenshot was taken on December 15, 2023 and depicts Lowe’s ‘My Account’ Drop-Down. In total, we’ve reviewed 83 of Lowe’s page designs. To see them all, visit the full Lowe’s UX case study.