Guideline #50
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W.W. Grainger Inc. Rank #100
grainger.com
- Score: -246 Detailed score
- Online sales: $1,800,000,000 Internet Retailer, 2010
- Industry: Home & Hardware 5 of 5 in industry
- Reviewed: March 9, 2012 by Christian Holst
Checkout step 1 of 9: Cart
The checkout process of Grainger adheres 19 usability guidelines and violates 33. In this checkout step there's 9 highlights (pro only) outlining what Grainger are doing right and wrong.
Guideline #49
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Guideline #58
This is a Pro only feature – get full access.
Guideline #20
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Guideline #27
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Guideline #19
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Guideline #51
This is a Pro only feature – get full access.
Checkout step 3 of 9: Account
The checkout process of Grainger adheres 19 usability guidelines and violates 33. In this checkout step there's 9 highlights (pro only) outlining what Grainger are doing right and wrong.
Guideline #18
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Guideline #16
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Guideline #55
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Guideline #10
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Guideline #6
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Checkout step 4 of 9: Account
The checkout process of Grainger adheres 19 usability guidelines and violates 33. In this checkout step there's 4 highlights (pro only) outlining what Grainger are doing right and wrong.
Guideline #9
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Guideline #2
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Guideline #56
This is a Pro only feature – get full access.
Checkout step 5 of 9: Account
The checkout process of Grainger adheres 19 usability guidelines and violates 33. In this checkout step there's 1 highlight (pro only) outlining what Grainger are doing right and wrong.
Guideline #18
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Checkout step 7 of 9: Shipping address
The checkout process of Grainger adheres 19 usability guidelines and violates 33. In this checkout step there's 3 highlights (pro only) outlining what Grainger are doing right and wrong.
Guideline #22
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Guideline #51
This is a Pro only feature – get full access.
Checkout step 8 of 9: Payment
The checkout process of Grainger adheres 19 usability guidelines and violates 33. In this checkout step there's 6 highlights (pro only) outlining what Grainger are doing right and wrong.
Guideline #59
This is a Pro only feature – get full access.
Guideline #63
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Guideline #1
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Guideline #34
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Guideline #44
This is a Pro only feature – get full access.
Guideline #58
This is a Pro only feature – get full access.
Checkout step 9 of 9: Order review
The checkout process of Grainger adheres 19 usability guidelines and violates 33. In this checkout step there's 2 highlights (pro only) outlining what Grainger are doing right and wrong.
Guideline #34
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