E-Commerce Checkout Usability

69% of all e-commerce visitors abandon their shopping cart. Why?

Research Study

63 guidelines for checkout design


This study is based on months of usability research with real users testing the checkout processes of 15 major e-commerce sites.

This has resulted in a 192-page report with 63 actionable checkout usability guidelines, and a major interactive benchmark database.

Learn more and get full access

Site Reviews

100 e-commerce checkout usability reviews


A usability benchmark of the checkout processes from 100 top grossing e-commerce sites reviewed across 63 usability heuristics.

The benchmark database includes 975 annotated screenshots, performance reviews, stats & graphs, industry filters, and more.

Browse all 100 site reviews

Page Designs

500+ categorized screenshots of checkout steps


Explore design patterns across 500+ different types of checkout steps organized into 7 different categories.

This is a great way to get inspiration for your own checkout page design, and to get a feel for emerging trends in the checkout process landscape.

Browse all 500+ page designs

Site Audit

Get your checkout process reviewed


What are the 15 most important changes you can make to your checkout process?

We will put together a 45-page report of the 15 most important usability improvements you can make to your checkout process.

Get your checkout audited

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