E-Commerce Checkout Usability

69% of all e-commerce visitors abandon their shopping cart. Why?

Research Study

63 guidelines for checkout design

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This study is based on months of usability research with real users testing the checkout processes of 15 major e-commerce sites.

This has resulted in a 192-page report with 63 actionable checkout usability guidelines, and a major interactive benchmark database.

Learn more and get full access

Site Reviews

100 e-commerce checkout usability reviews

Site-reviews

A usability benchmark of the checkout processes from 100 top grossing e-commerce sites reviewed across 63 usability heuristics.

The benchmark database includes 975 annotated screenshots, performance reviews, stats & graphs, industry filters, and more.

Browse all 100 site reviews

Page Designs

500+ categorized screenshots of checkout steps

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Explore design patterns across 500+ different types of checkout steps organized into 7 different categories.

This is a great way to get inspiration for your own checkout page design, and to get a feel for emerging trends in the checkout process landscape.

Browse all 500+ page designs

Site Audit

Get your checkout process reviewed

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What are the 15 most important changes you can make to your checkout process?

We will put together a 45-page report of the 15 most important usability improvements you can make to your checkout process.

Get your checkout audited

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