On this page there’s 6 highlights (view in Baymard Premium) outlining what Zendesk are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 56 plan matrix examples.)

The screenshot was taken on September 13, 2021 and depicts Zendesk’s Plan Matrix. In total, we’ve reviewed 16 of Zendesk’s page designs. To see them all, visit the full Zendesk UX case study.