Industry UX Research
A large-scale research study on how to optimize the User Experience for Furniture & Home Decor sites
At Baymard Institute, we have a whole research topic devoted to online shopping UX and usability, specifically for Furniture, Home Decor, and Houseware e-commerce sites.
Through our 78,000+ hours of large-scale UX research, we’ve identified 500+ in-depth User Experience guidelines that are particularly important to home decor and furniture e-commerce websites.
Our research includes large-scale usability testing of furniture websites such as Bed Bath & Beyond, Build.com, Crate & Barrel, Etsy, Home Depot, IKEA, Kohl’s, Lowe’s, Macy’s, Sears, Target, Walmart, and Wayfair.
This page provides you a brief overview of Baymard’s Furniture & Home Decor UX research. Full access to all of our UX research is available as part of Baymard Premium.
We’ve conducted a Furniture & Home Decor UX benchmark, assessing 10 Furniture & Home Decor sites across the 500+ UX guidelines our research shows are most applicable to Furniture & Home Decor sites. You can view the 10 site’s UX performance in the graph above, which summarizes 7,400+ weighted UX performance scores.
You can expand each theme and topic in the graph above for an in-depth view of the ‘current state’ of Furniture & Home Decor website UX performances. (scroll down to access the in-depth case-studies for each of the 10 sites)
This is a sub-set of the full benchmark which includes 149 e-commerce sites.
View our full UX benchmark
You can explore our in-depth UX case-studies of the below 10 Furniture & Home Decor e-commerce sites. In total, these contain 7,400+ UX performance scores and 4,500+ best practice examples from Furniture & Home Decor sites.