About Baymard Institute

An Independent Web UX Research Institute

Baymard conducts original large-scale research studies on all aspects of the online user experience – from ‘form field labels’ to the ‘entire mobile experience’.

We believe in what we call ‘actionable research’ – taking the originality and thoroughness of academic research and presenting it in a pragmatic and user-friendly format.

The results of our 54,000+ hours of UX research are available to you in the six different formats below:

Free Research Content

UX Articles

267 free articles covering 5% of Baymard’s large-scale UX research findings.

Read the articles

UX Benchmarks

Case studies of 60 top-grossing e-commerce sites. Ranked using 77,800+ UX performance scores.

Examine the benchmark

Page Designs

4,500+ annotated design examples, for systematic design inspiration on page types.

Explore page designs


Paid Products & Services

Premium Research

Get full access to Baymard’s 54,000+ hours of research and empower your UX decisions.

Learn more about Premium

UX Auditing

Baymard audits your site’s UX performance, compares it, and identifies key UX improvements.

Learn more and UX Auditing

UX Training

Enhance your team with a 1-5 day UX training workshop held at your company offices.

Learn more about UX Training

How We Work

This video provides you an overview of Baymard’s research structure and methodology, and shows you how it’s used in our core services. Every year we conduct another 12,800+ hours of new UX research.

3,000+

CLIENTS

54,000+

HOURS OF RESEARCH

80+

COUNTRIES

Our Core Team

Christian Holst
Founder, DK

Jamie Appleseed
Founder, DK

Edward Scott
Researcher, US

Mark Crowley
Researcher, IE

Kathryn Totz
Researcher, US

Sally Collins
Researcher, US

Alex Krzyminski
Researcher, US

Christian Vind
Auditor, DK

Rebecca Hugo
Auditor, UK

Steffen Haferbier
Auditor, DK

Robert Russell
Auditor, US

Richard Lam
Auditor, US

Laura Messina
Auditor, US

Marilyn Shi
Auditor, US

Irani Sangham
Auditor, SA

Mel Fox
Auditor, IE

Federico Caria
Benchmarker, ES

Karolina Rukaite
Benchmarker, DK

Mila Kosa
Benchmarker, UA

Jonathan Gurteen
Designer, UK

Want to join Baymard?

We’re always on the lookout for UX talent to join our passionate team of UX researchers and auditors.
Check our job’s board for openings or to set up a job alert.

check our openings


Our Clients

Baymard’s research is used by more than 3,000 brands, agencies, researchers, and UX designers, across 80+ countries, and includes 71% of all Fortune 500 e-commerce companies.


Contact Us

Email:
info@baymard.com

Phone US:
+1 (415) 315-9567

Phone EU:
+45 3696 9567

Postal Address:
Daltoftevej 58,
2860 Soborg,
Denmark

VAT no: DK38748890