E-Commerce UX Research Articles

The below 350+ e-commerce UX articles are all based on Baymard’s 130,000+ hours of UX research. The articles represent just 5% of Baymard’s Premium research database. Join 37,000+ UX professionals and get a new article every week by email.

We’ve released a new UX benchmark with 8 food delivery and takeout sites with over 3,000 new industry-specific UX performance scores and 2,000 best practice examples.

June 19, 2024

Our UX testing found that not displaying the list item information the right way can cause severe usability issues — leading directly to site abandonment. See our latest findings on Product List UX.


Accordion checkouts can perform great — but many sites make 1 crucial mistake. See our latest Checkout test findings.

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