Ecommerce UX Research Articles

The below 400+ ecommerce UX articles are all based on Baymard’s 150,000+ hours of UX research. The articles represent just 5% of Baymard’s Premium research database. Join 60,000+ UX professionals and get a new article every week by email.

“No Results" shouldn't mean no options, yet 50% of sites offer few paths forward. Learn 5 proven strategies to turn dead-end search pages into opportunities to engage and retain users.

February 18, 2025 (Updated)

Our latest Mobile UX Benchmark consists of 130+ leading e-commerce sites with 25,000+ Mobile Usability Scores and 14,000+ implementation examples. Here are 15 pitfalls.

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Our latest Homepage & Category Navigation UX benchmark reveals that the desktop performance for 76% of leading US and European sites is still “poor”. Here are 12 UX pitfalls to avoid.

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