Ecommerce UX Research Articles

The below 400+ ecommerce UX articles are all based on Baymard’s 150,000+ hours of UX research. The articles represent just 5% of Baymard’s research database. Join 60,000+ UX professionals and get a new article every week by email.

A homepage that doesn’t adequately feature the product range can cause users to misinterpret the site type—risking a preventable lost sale. Learn how to ensure product diversity on the homepage.

April 10, 2025 (Updated)

Our latest Mobile UX Benchmark consists of 130+ leading e-commerce sites with 25,000+ Mobile Usability Scores and 14,000+ implementation examples. Here are 15 pitfalls.

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Our latest Homepage & Category Navigation UX benchmark reveals that the desktop performance for 76% of leading US and European sites is still “poor”. Here are 12 UX pitfalls to avoid.

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