How the automotive parts research was conducted
The automotive parts collection combines usability research with manual benchmarking of specialist retailers. Its current research library includes findings from sites such as CarParts.com, RevZilla, Advance Auto Parts and Tire Rack, connecting product discovery with the detailed evaluation of parts and accessories.
The public benchmark covers 10 US and European sites. Researchers assess their desktop and mobile implementations against research-based UX criteria and record performance scores and examples. Teams can examine these examples to understand how compatibility information, comparison tools and ordering interfaces appear in practice.
The findings also draw on Baymard’s wider ecommerce research, including moderated think-aloud testing, selected eye-tracking studies and quantitative research. This provides a broader foundation for understanding the behavior behind specific design recommendations.
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Read our research methodology