E-Commerce Search Usability

How do users construct search queries and navigate your search results?

Research Study

60 guidelines for e-commerce search

This study is based on extensive usability research on how users construct product search queries and navigate the results, condensed into 60 search guidelines.

‘Full Access’ includes a 297-page usability report and an interactive benchmark database with 1,600 best practice examples.

Learn more and get full access

Site Reviews

Search usability reviews of 50 major e-commerce sites

A usability benchmark of the search engines of 50 top grossing e-commerce sites reviewed across 60 usability heuristics.

The benchmark database includes 1,100+ annotated screenshots, performance reviews, stats & graphs, and more.

Browse all 50 site reviews

Page Designs

191 categorized screenshots of search fields, auto-complete, and results

Explore design patterns across 191 different types of search component designs organized into 4 different categories.

This is a great way to get inspiration for your own search field and results page design, and to get a feel for emerging trends in e-commerce search.

Browse all 191 page designs

UX Audit Service

Get your search experience reviewed

What are the 15 most important changes you can make to your e-commerce search engine and interface?

We will put together a detailed 40-page report of the 15 most important usability improvements you can make to your e-commerce search design and logic.

Get your search experience audited


Additional pages and content

Study methodology – how the research study was conducted

Report changelog – list of all report updates

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