How the sports gear and equipment research was conducted
Baymard’s sports gear and equipment research combines usability testing findings with manual UX benchmarking of specialist and broader retail sites. Source coverage includes Nike, adidas, REI, Patagonia, Cabela’s and Under Armour. The research follows the shopping journey through discovery, filtering and comparison, product evaluation and checkout across varied sporting products.
Researchers identify difficulties as people try to find and assess suitable items, then develop guidelines explaining the underlying problems. Benchmarking applies those criteria to real implementations, providing scored examples that teams can explore. Findings also draw on wider ecommerce research. The guidance helps teams consider the information shoppers need about an activity, a product’s features and its practical suitability.
Read Baymard’s research methodology