BESPOKE UX AUDIT SERVICE

Find the UX issues complicating technical purchasing

Business buyers need to navigate detailed catalogs and interpret technical information before ordering. A components and machinery UX audit examines how your site supports that work. Get a confidential review across desktop and mobile, with prioritized recommendations and examples grounded in relevant B2B experiences.

BOOK AN AUDIT CALLWHAT’S INCLUDED

B2B Components & Machinery UX audit overview
WHAT YOU GET

Your B2B Components & Machinery audit at a glance

430+ B2B evaluation parameters

Assess catalog discovery, product tables, technical detail and ordering through a consistent framework, covering the desktop and mobile interactions involved in electronic components and machinery purchasing.

40 prioritized UX improvements

Give your team clear recommendations for documented purchasing issues, with proposed changes and relevant examples that help explain how the interface can better support business buyers.

Audit report & presentation

A 120+ page report explains the findings, recommended changes and implementation examples, supported by a results presentation and 4 advisory calls with your auditor.

4 advisory calls

Work with your Baymard auditor across four advisory calls to discuss the findings, review implementation questions, and support your team as it applies the recommendations.

Compare relevant B2B buying experiences

Understand your site alongside components and machinery experiences in Baymard’s research, using consistent evaluation criteria to identify strengths and specific areas for improvement.

What to expect from your Baymard UX Audit

Work directly with a Baymard auditor to agree the scope, review the findings, and plan your next steps. Delivery timing is confirmed during scoping.

Kickoff: Meet your auditorchevron-down

Discuss your goals, priority journeys, devices, and project requirements with your lead auditor. Agree the review scope and confirm delivery timing before the audit begins.


Audit: Expert analysischevron-down

Team presentation: Findings and recommendationschevron-down

Implementation support: 4 advisory callschevron-down

Next steps: Put the findings to workchevron-down
Technical catalog navigation
On-site product search
Product tables and filtering
Product details and specifications
B2B checkout
Customer accounts
Mobile interactions

What your B2B Components & Machinery audit covers

The audit examines how technical buyers navigate the catalog, search for products, use product tables and interpret detailed information. It also reviews checkout, customer accounts and mobile-specific behavior. The resulting findings help your team understand how discovery and evaluation connect to the practical steps of a B2B order.

Customer results

Real results from Baymard-backed UX changes

See how teams turn research into measurable improvements.

$16M

Revenue increase reported by a premium apparel brand after implementing a product comparison recommendation from its Baymard audit.

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2x

CVR increase after implementing our checkout usability standards

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$1M+

reported value from implementing Baymard-backed UX changes

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40%

growth in digital memberships after implementing Baymard insights.

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What Our Clients Say

Baymard’s research is used by 29,000+ brands, agencies, researchers, and UX designers, across 80+ countries, and includes 71% of all Fortune 500 ecommerce companies.

Infinite Electronics Logo
“Exceptional audit with actionable points and excellent examples. ”
Kimberly Wells Sr. Product Owner at Infinite Electronics
Microchip Logo
“A great presentation, and the results were very eye-opening. It’s really helpful.”
Tiziana Collova e-Commerce Marketing Specialist at Microchip
Bosch Thermotechnology Logo
“Thank you very much for your time and the presentation. It was super useful, comprehensive and most importantly very concrete, so that we know exactly what to do next. We will definitely recommend you to other divisions within Bosch.”
Dominik Weber Digital Marketing Manager at Bosch Thermotechnology

B2B Components & Machinery UX audit FAQs

What does the B2B Components & Machinery audit cover?chevron-down

The full-site review covers desktop and mobile B2B electronic components and machinery websites, from catalog discovery through product evaluation, ordering and accounts. Findings and scorecards remain confidential. Agree the important products and buyer journeys with the team; delivery timing is confirmed during scoping.


When is an audit useful?chevron-down

Can you compare us with direct competitors?chevron-down

Can a redesign or prototype be included?chevron-down

How long does the audit take?chevron-down

Are the findings confidential?chevron-down

How does the recommendations guarantee work?chevron-down

How do we get a quote?chevron-down

Give technical buyers a clearer purchasing experience

Talk through your catalog, buyer journeys and current design questions with an expert, then agree an audit that provides useful priorities for your team.