This is a usability benchmark of the checkout process of 150 top e-commerce sites.
You’re currently navigating by checkout step (Delivery options). You can also navigate by case studies.
In this checkout step there's 5 highlights (pro only) outlining what J&R are doing right and wrong. The screenshot was taken April 2, 2012 and depicts J&R's Delivery options and Order review.
In total, 4 of J&R's checkout steps have been benchmarked across 63 usability guidelines from the E-Commerce Checkout research study. See full J&R case study.
© 2018 Baymard Institute
US: +1 (415) 315-9567
EU: +45 3696 9567