This is a usability benchmark of the checkout process of 150 top e-commerce sites.
You’re currently navigating by checkout step (Order review). You can also navigate by case studies.
In this checkout step there's 13 highlights (pro only) outlining what Ann Taylor are doing right and wrong. The screenshot was taken June 29, 2016 and depicts Ann Taylor's Order review.
In total, 7 of Ann Taylor's checkout steps have been benchmarked across 134 usability guidelines from the E-Commerce Checkout research study. See full Ann Taylor case study.
© 2018 Baymard Institute
US: +1 (415) 315-9567
EU: +45 3696 9567