This is a usability benchmark of the checkout process of 150 top e-commerce sites.
You’re currently navigating by checkout step (Order review). You can also navigate by case studies.
In this checkout step there's 4 highlights (pro only) outlining what Sears are doing right and wrong. The screenshot was taken March 28, 2012 and depicts Sears' Order review.
In total, 6 of Sears' checkout steps have been benchmarked across 63 usability guidelines from the E-Commerce Checkout research study. See full Sears case study.
© 2018 Baymard Institute
US: +1 (415) 315-9567
EU: +45 3696 9567