This is a usability benchmark of the checkout process of 150 top e-commerce sites.
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In this checkout step there's 11 highlights (pro only) outlining what Avon are doing right and wrong. The screenshot was taken March 14, 2012 and depicts Avon's Payment and Order review.
In total, 4 of Avon's checkout steps have been benchmarked across 63 usability guidelines from the E-Commerce Checkout research study. See full Avon case study.
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