This is a usability benchmark of the checkout process of 150 top e-commerce sites.
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In this checkout step there's 4 highlights (pro only) outlining what Gap are doing right and wrong. The screenshot was taken May 10, 2016 and depicts Gap's Account and Payment.
In total, 10 of Gap's checkout steps have been benchmarked across 134 usability guidelines from the E-Commerce Checkout research study. See full Gap case study.
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