Page Types Overview

Order Confirmation

55 design examples manually annotated by Baymard researchers

What’s this? Here you’ll find 55 annotated “Order Confirmation” design examples from Baymard’s UX benchmark of 60 major e-commerce sites. (Note: this is less than 1% of the full research catalog.)

While the Order Confirmation / Receipt page technically can’t cause any checkout abandonments (as users have now placed their order), we in our mobile usability testing observe that the page can still cause UX issues for users. Commonly observed issues include users not daring to close the page before they’ve received a confirmation email. This behavior sets some unique design requirements for the Order Confirmation page.

More ‘Order Confirmation’ Insights

  • Besides these mobile Order Confirmation examples we’ve also benchmarked the desktop versions; see the 51 desktop Order Confirmation examples.
  • Learn More: Besides exploring the 55 mobile “Order Confirmation” design examples below, you may also want to read our related article “6 Mobile Checkout Usability Considerations”.
  • Get Full Access: To see all of Baymard’s 246 mobile research findings you’ll need Baymard Premium access. (Premium also provides you full access to 49,000+ hours of UX research findings, 700+ e-commerce UX guidelines, and 57,000+ UX performance scores.)

American Eagle Outfitters (2020)

7 adhered 2 violated

Lowe's (2020)

6 adhered 3 violated

Williams Sonoma (2020)

6 adhered 1 violated

Musician's Friend (2020)

4 adhered 3 violated

Neiman Marcus (2020)

4 adhered 4 violated

Bass Pro Shops (2020)

4 adhered 2 violated

Dell (2020)

4 adhered 2 violated

REI (2020)

4 adhered 2 violated

Ann Taylor (2020)

3 adhered 2 violated

HP (2020)

3 adhered 1 violated

Microsoft (2020)

3 adhered 1 violated

Urban Outfitters (2020)

3 adhered 1 violated

Northern Tool (2020)

3 adhered 1 violated

Overstock (2020)

3 adhered 3 violated

Rakuten (2020)

3 adhered 4 violated

Crate & Barrel (2020)

3 adhered 1 violated

Marks & Spencer (2020)

2 adhered 3 violated

Victoria's Secret (2020)

2 adhered 2 violated

Gilt (2020)

2 adhered 2 violated

Hayneedle (2020)

2 adhered 3 violated

W.W. Grainger, Inc. (2020)

2 adhered 4 violated

Sears (2020)

2 adhered 2 violated

Sephora (2020)

2 adhered 1 violated

TigerDirect (2020)

1 adhered 3 violated

Argos (2020)

1 adhered 2 violated

GAP (2020)

1 adhered 3 violated

Office Depot (2020)

1 adhered 1 violated

Newegg (2020)

1 adhered 0 violated

J.C. Penney (2020)

1 adhered 1 violated

Disney Store (2020)

1 adhered 1 violated

John Lewis (2020)

1 adhered 1 violated

Foot Locker (2020)

1 adhered 1 violated

Staples (2020)

1 adhered 1 violated

Adidas (2020)

1 adhered 1 violated

Zalando (2020)

1 adhered 1 violated

Walgreens (2020)

1 adhered 1 violated

Build.com (2020)

1 adhered 2 violated

Home Depot (2020)

1 adhered 1 violated

Wayfair (2020)

1 adhered 1 violated

Nike (2020)

1 adhered 1 violated

L.L. Bean (2020)

1 adhered 1 violated

Nordstrom (2020)

1 adhered 1 violated

Crutchfield (2020)

1 adhered 2 violated

Debenhams (2020)

1 adhered 1 violated

Best Buy (2020)

0 adhered 2 violated

Newegg (2020)

0 adhered 1 violated

Etsy (2020)

0 adhered 2 violated

Target (2020)

0 adhered 2 violated

Macy's (2020)

0 adhered 2 violated

Amazon (2020)

0 adhered 2 violated

Walmart (2019)

1 adhered 1 violated

B&H Photo (2019)

1 adhered 1 violated

IKEA (2019)

0 adhered 2 violated

ASOS (2019)

0 adhered 2 violated

Apple (2019)

0 adhered 2 violated