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What’s this? Here you’ll find 39 annotated “Review Order” design examples from Baymard’s UX benchmark of 60 major e-commerce sites. (Note: this is less than 1% of the full research catalog.)
During checkout the ‘Confirm Order’ step and ‘Order Confirmation’ step often look visually similar. During testing we observe that, especially in mobile checkouts, this makes some users prone to misinterpreting the mobile review step as an order confirmation page — and consequently leave the page, thinking the order is placed. We observe that in the most severe instances this can cause as much as 10% mobile checkout abandonments.
More ‘Review Order’ Insights
- Besides these mobile Order Review pages we’ve also benchmarked the desktop versions; see the 51 desktop Order Review examples.
- Learn More: Besides exploring the 39 mobile “Order Review” design examples below, you may also want to read our related article “6 Mobile Checkout Usability Considerations”.
- Get Full Access: To see all of Baymard’s 264 mobile research findings you’ll need Baymard Premium access. (Premium also provides you full access to 54,000+ hours of UX research findings, 700+ e-commerce UX guidelines, and 57,000+ UX performance scores.)
Office Depot (2020)
10 adhered 4 violated
Newegg (2020)
9 adhered 2 violated
Foot Locker (2020)
9 adhered 1 violated
Etsy (2020)
9 adhered 6 violated
Costco (2020)
8 adhered 2 violated
Zalando (2020)
8 adhered 7 violated
TigerDirect (2020)
7 adhered 6 violated
Wayfair (2020)
6 adhered 1 violated
Crutchfield (2020)
6 adhered 1 violated
Musician's Friend (2020)
5 adhered 1 violated
Ann Taylor (2020)
5 adhered 1 violated
Bass Pro Shops (2020)
5 adhered 1 violated
Victoria's Secret (2020)
5 adhered 1 violated
Hayneedle (2020)
5 adhered 1 violated
Rakuten (2020)
5 adhered 0 violated
Office Depot (2020)
5 adhered 4 violated
Build.com (2020)
5 adhered 8 violated
Amazon (2020)
5 adhered 6 violated
HP (2020)
4 adhered 3 violated
Microsoft (2020)
4 adhered 2 violated
Dell (2020)
4 adhered 1 violated
L.L. Bean (2020)
4 adhered 3 violated
Nordstrom (2020)
4 adhered 2 violated
GAP (2020)
3 adhered 2 violated
Crate & Barrel (2020)
3 adhered 3 violated
Sears (2020)
3 adhered 3 violated
J.C. Penney (2020)
3 adhered 2 violated
Walgreens (2020)
3 adhered 4 violated
Macy's (2020)
3 adhered 3 violated
Urban Outfitters (2020)
2 adhered 3 violated
W.W. Grainger, Inc. (2020)
2 adhered 3 violated
REI (2020)
2 adhered 3 violated
Target (2020)
2 adhered 5 violated
Tesco (2020)
1 adhered 3 violated
REI (2020)
1 adhered 0 violated
ASOS (2019)
14 adhered 14 violated
Apple (2019)
8 adhered 3 violated
B&H Photo (2019)
4 adhered 3 violated
Walmart (2019)
3 adhered 3 violated