Also referred to as: Address Validation
What’s this? Here you’ll find 223 “Address Validator” full-page screenshots annotated with research-based UX insights, sourced from Baymard’s UX benchmark of 257 e-commerce sites. (Note: this is less than 1% of the full research catalog.)
Validation of the user’s address during the checkout flow can help avoid severe issues such as delivery delays or undelivered orders. This is both in the site’s and the user’s interest. Yet, address validators also pose a roadblock in the user’s checkout flow. Given the high complexity in accurately validating an entire address, it’s little surprise that we consistently observe the flow, design, and microcopy of address validators to be the direct cause for checkout abandonments. For instance, 86% of sites provide validation error messages that are very generic (such as “Invalid [field name]”), offering little assistance or insights.
More ‘Address Validator’ Insights
Join 60,000+ UX professionals and get a new UX article every week.
Join 60,000+ UX professionals and get a new UX article every week.
300+ free UX articles based on large-scale research.
257 top sites ranked by UX performance.
Code samples, demos, and key stats for usability.
Sign up to Baymard and get access to 150,000+ hours of UX research and Best Practice Guidelines, backed by real user data.
Curious to find out what Baymard can do for your team? Start exploring 5% of our research, including 50 Best Practice Guidelines, with a Free Plan today!
Have any questions? Email us at support@baymard.com