On this page there’s 3 highlights (view in Baymard Premium) outlining what Rakuten are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 139 order tracking page examples.)

The screenshot was taken on January 21, 2019 and depicts Rakuten’s Order Tracking Page. In total, we’ve reviewed 45 of Rakuten’s page designs. To see them all, visit the full Rakuten UX case study.