Ecommerce UX Research Articles

The below 450+ ecommerce UX articles are all based on Baymard’s 200,000+ hours of UX research. The articles represent just 5% of Baymard’s research database. Join 60,000+ UX professionals and get a new article every week by email.

Our 2026 Mobile UX ecommerce benchmark shows the vast majority of sites have a mediocre mobile UX. Find out more and discover 10 mobile ecommerce UX best practices.

July 14, 2026 (Updated)

Our latest Homepage & Category Navigation UX benchmark reveals that the performance for up to 67% of leading US and European sites is “mediocre” to “poor”. Here are 11 UX best practices.

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94% of the 33 top-grossing e-commerce sites we benchmarked have accessibility compliance issues with 4 of the most basic accessibility criteria like links, images, and form fields (WCAG 2.1 AA).

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