Co-Founder, DK

Jamie is co-founder of Baymard and CTO. Jamie oversees all of Baymard's technical development and writes articles on general UX topics and on the intersection between technology & UX, like compatibility features, UI bugs, search logic, and how it impacts the end user experience.

6 Ways to Get More Out of Your Order Confirmation Page

UX Research on Product Page Videos: Where and How to Embed Them (35% Get it Wrong)

Product Page UX: Data Should Be Synchronized Across Product Variations (28% Don’t)

Product Page UX: Provide Both Site-Authored FAQs and Community-Driven Q&As (70% Get it Wrong)

3 Strategies for Handling Accidental ‘Taps’ on Touch Devices

How Users Perceive Security During the Checkout Flow (Incl. New ‘Trust Seal’ Study 2023)

How Layout Bugs Keep Haunting E-Commerce Sites – It’s Time to Fix This

The State of Mobile Checkout & Form Usability

The State of Mobile E-Commerce Search and Category Navigation

6 Use Cases for Compatibility Databases on E-Commerce Sites

Responsive Upscaling: 11 Ideas for Large-Screen E-Commerce Design

Contextual List Item Information – A New E-Commerce Personalization Technique

Category-Specific Sorting: A New Way to Sort Products

When to Override Native UI Components

Product Page Usability: Recommend Both Alternative & Supplementary Products (Only 42% Get it Right)

Accordion UX: The Pitfalls of Inline Accordion and Tab Designs

Fixing Bugs – the Next ‘Big Thing’ in E-Commerce?

Form Usability: Validations vs Warnings

Faceted Sorting - A New Method for Sorting Search Results

E-Commerce Search Field Design and Its Implications

Avoid These 5 Types of E-Commerce Graphics

Inspirational Images Should Link to All Depicted Products

E-Commerce Sites Need 2 Types of Breadcrumbs (68% Get it Wrong)

E-Commerce Navigation: Show Sibling Categories for Easy Scope Adjustment (47% Get it Wrong)

6 Mobile Checkout Usability Considerations

Mobile Commerce Spending Patterns (2013 Survey Results)

Users Continue to Double-Click Online

Mobile Form Usability: Never Use Inline Labels

Drop-Down Mobile UX: Never Use Native Drop-Downs for Navigation

Mobile Product Pages: Always Offer a List of Compatible Products

Mobile Form Usability: Avoid Splitting Single Input Entities

Social Media: Analyze Affordances, Not Features

Add Descriptions To Checkout Form Labels (92% Get It Wrong)

Why Your Checkout Process Should Be Completely Linear

Visually Reinforce Your Credit Card Fields (89% Get it Wrong)

A Consistent Shopping Experience With Product Thumbnails

Idea: Error-Fields Only

8 Limitations When Designing for Mobile

Checkout Usability: Apply Changes Immediately and Near the Input

UI: Getting the Details Right

UI: Adding Subtle Textures for Depth

UI: Thoughts on the New Facebook Timeline Design

Jobs’ Impact on the Design & UX Industry

Design Trend: Interfaces with Less Information

E-Commerce Copywriting: Returning Customer?

Account ‘Sign Up’: Ask to Confirm E-mail, Not Password

Responsive Web Design and Mobile Devices

E-Commerce: Why Customers Abandon Their Shopping Cart

Mobile: Venturing Into Responsive Design

E-Commerce Home Page Focus

Mobile: Thoughts on Native apps vs Web apps

“What’s this?” Link & Tooltip

HTML5: Anchor Content, Not Anchor Text

From Sketch to Website (Hint: Skip Photoshop)

Form Field Usability: Matching User Expectations

Visual Balance: Dealing with Variable Headline Lengths

Formatting Links for Usability

Conversion: Reducing Sign Up Friction

4 User Interface Sketching Pitfalls

Why Jack Johnson’s Splash Screen(!) is Great

Links and the Hover State

Google Chrome and the Importance of Good Copywriting

How Google Keep their iPhone Visitors Coming Back

People Think Registration Leads to “Spam”

Review of Rework

Why People Buy Online

People Still Double-Click Online

Links and the Visited State

Decoration - the Enemy of Good Web Design

Video: Designing a new Website

Designing a new Website #3: Finished Layout

Designing a new Website #2: Design Drafts

Designing a new Website #1: Priority Lists