Co-Founder, DK
Jamie is co-founder of Baymard and CTO. Jamie oversees all of Baymard's technical development and writes articles on general UX topics and on the intersection between technology & UX , like compatability features, UI bugs, search logic, and how it impacts the end user exerience.
6 Ways to Get More Out of Your Order Confirmation Page
UX Research on Product Page Videos: Where and How to Embed Them (35% Get it Wrong)
9 UX Requirements for a User-Friendly Homepage Carousel Design (If You Need One)
Product Page UX: Data Should Be Synchronized Across Product Variations (28% Don’t)
Product Page UX: Provide Both Site-Authored FAQs and Community-Driven Q&As (70% Get it Wrong)
3 Strategies for Handling Accidental 'Taps' on Touch Devices
How Users Perceive Security During the Checkout Flow (Incl. New 'Trust Seal' Study 2023)
How Layout Bugs Keep Haunting E-Commerce Sites – It's Time to Fix This
The State of Mobile Checkout & Form Usability
The State of Mobile E-Commerce Search and Category Navigation
6 Use Cases for Compatibility Databases on E-Commerce Sites
Responsive Upscaling: 11 Ideas for Large-Screen E-Commerce Design
Contextual List Item Information – A New E-Commerce Personalization Technique
Category-Specific Sorting: A New Way to Sort Products
When to Override Native UI Components
Product Page Usability: Recommend Both Alternative & Supplementary Products (Only 42% Get it Right)
Accordion UX: The Pitfalls of Inline Accordion and Tab Designs
Fixing Bugs – the Next 'Big Thing' in E-Commerce?
Form Usability: Validations vs Warnings
Faceted Sorting - A New Method for Sorting Search Results
E-Commerce Search Field Design and Its Implications
Avoid These 5 Types of E-Commerce Graphics
Homepage Usability: Can Users Infer the Breadth of Your Product Catalog?
Inspirational Images Should Link to All Depicted Products
E-Commerce Sites Need 2 Types of Breadcrumbs (68% Get it Wrong)
E-Commerce Navigation: Show Sibling Categories for Easy Scope Adjustment (47% Get it Wrong)
6 Mobile Checkout Usability Considerations
Mobile Commerce Spending Patterns (2013 Survey Results)
Users Continue to Double-Click Online
Mobile Form Usability: Never Use Inline Labels
Drop-Down Mobile UX: Never Use Native Drop-Downs for Navigation
Mobile Product Pages: Always Offer a List of Compatible Products
Mobile Form Usability: Avoid Splitting Single Input Entities
Social Media: Analyze Affordances, Not Features
Add Descriptions To Checkout Form Labels (92% Get It Wrong)
Why Your Checkout Process Should Be Completely Linear
Visually Reinforce Your Credit Card Fields (89% Get it Wrong)
Checkout Usability: Don't Use "Apply" Buttons (72% Get it Wrong)
A Consistent Shopping Experience With Product Thumbnails
Idea: Error-Fields Only
8 Limitations When Designing For Mobile
Checkout Usability: Apply Changes Immediately and Near the Input
UI: Getting the Details Right
UI: Adding Subtle Textures for Depth
UI: Thoughts on the New Facebook Timeline Design
Jobs' Impact on the Design & UX Industry
Design Trend: Interfaces with Less Information
E-Commerce Copywriting: Returning Customer?
Account 'Sign Up': Ask to Confirm E-mail, Not Password
Responsive Web Design and Mobile Devices
E-Commerce: Why Customers Abandon Their Shopping Cart
Mobile: Venturing Into Responsive Design
E-Commerce Home Page Focus
Mobile: Thoughts on Native apps vs Web apps
"What's this?" Link & Tooltip
HTML5: Anchor Content, Not Anchor Text
From Sketch to Website (Hint: Skip Photoshop)
Form Field Usability: Matching User Expectations
Visual Balance: Dealing with Variable Headline Lengths
Formatting Links for Usability
Conversion: Reducing Sign Up Friction
4 User Interface Sketching Pitfalls
Why Jack Johnson's Splash Screen(!) is Great
Links and the Hover State
Google Chrome and the Importance of Good Copywriting
How Google Keep their iPhone Visitors Coming Back
People Think Registration Leads to "Spam"
Review of Rework
Why People Buy Online
People Still Double-Click Online
Links and the Visited State
Decoration - the Enemy of Good Web Design
Video: Designing a new Website
Designing a new Website #3: Finished Layout
Designing a new Website #2: Design Drafts
Designing a new Website #1: Priority Lists