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Ecommerce UX Research Articles
The below 450+ ecommerce UX articles are all based on Baymard’s 200,000+ hours of UX research. The articles represent just 5% of Baymard’s research database. Join 60,000+ UX professionals and get a new article every week by email.
New Event Ticketing UX Research: 3 Key Takeaways
Baymard’s new Event Ticketing UX research is now available — see 3 high-level takeaways from 2,400+ hours of usability testing, analyzing, and researching the UX of Event Ticketing sites.
September 24, 2026
B2B Medical & Pharma UX Benchmark: 3,400+ Performance Scores and 2,600+ Best Practice Examples
September 15, 2026
Accounts & Self-Service UX Research Update and Expansion: 3 Key Takeaways
September 9, 2026
Telco UX Benchmark: 3,100+ Performance Scores and 2,400+ Best Practice Examples
September 1, 2026
New Insurance UX Research: 3 Key Takeaways
August 25, 2026
Food Delivery & Takeout UX Benchmark: 3,100+ Performance Scores and 1,900+ Best Practice Examples
August 13, 2026
Mobile UX Trends 2026: 10 Best Practices
Our 2026 Mobile UX ecommerce benchmark shows the vast majority of sites have a mediocre mobile UX. Find out more and discover 10 mobile ecommerce UX best practices.
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Ecommerce Quantitative UX: 3 High-Level Trends & Takeaways from 20+ Charts
August 4, 2026
Internet Service Providers UX Benchmark: 1,700+ Performance Scores and 1,100+ Best Practice Examples
July 28, 2026
Mobile UX Trends 2026: 10 Best Practices
July 14, 2026 (Updated)Popular
Avoid Using “Horizontal Tabs” for the Main Product Page Sections (29% Don’t)
July 8, 2026 (Updated)Popular
Flight Booking & Airlines Quantitative UX: 3 High-Level Takeaways from 30+ Charts
June 24, 2026
Homepage and Category Navigation UX 2025: 67% of Mobile Sites Have Mediocre-to-Poor Performance
Our latest Homepage & Category Navigation UX benchmark reveals that the performance for up to 67% of leading US and European sites is “mediocre” to “poor”. Here are 11 UX best practices.
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